Referral for Programs & Services
Referral Guidelines & Program Eligibility Criteria
The Dr. Jay Children’s Grief Centre is a specialized centre that offers counselling in the home for young people and their families who are living with the dying or the death of an immediate family member or primary caregiver, or who are facing death themselves. We help them find ways to communicate and support one another in their grief, as well as to maintain connections with loved ones who have died. We also provide consultation and education for health care professionals, children’s mental health providers, and boards of education.
Program Philosophy and Approach
The Centre employs a strengths-based approach to supporting children and families. We strive to help family members further develop coping skills, develop the skills and capacity to grieve, support one another and communicate in healthy ways, and advocate for honest, open communication that is developmentally appropriate for the children involved. Our work aims to respond to the needs of children and families at the point in time of our contact. Our services range from psychoeducational support to counseling and all types of services employ a mix of creative, play-based and arts-based approaches and may be located either in the community or at the Centre.
We provide consultation and education for health care professionals, children’s mental health providers, and boards of education.
To access the Request for Teaching Form or view examples of educational topics, please go to the Education page.
All counselling is conducted in a flexible style, which may involve a mix of whole-family, parent-only and child-only supportive counselling, these sessions could include any combination of psycho-education, supportive counselling, supporting emotional processing and expression through creative or verbal means, supporting strength-building and problem-solving in family communication.
1. Quick Response Program
Family member is palliative at time of referral – eligible for sessions with a counsellor.
2. Bereavement Counselling
Family member has died at time of referral – eligible for sessions with a counsellor.
3. Additional Bereavement Program Services
Following a death, families referred to any of the above services are also eligible to attend family events, therapeutic groups and Camp Erin, and will be informed of additional resources in the community.
4. Pediatric Palliative Psychosocial Care
Child is palliative at time of referral – eligible for sessions with a counsellor. Both the ill child and siblings are eligible to receive services.
Referrals for psychosocial services are accepted from any source, including self-referrals.
1. Family Relationship:
Services offered to support grief related to dying or death of a parent, sibling, or individual with custodial or primary family role.
We accept referral for families with children under 21. For children aged 4 or younger, support is offered primarily through provision of support to parent(s)/caregivers. All parent(s)/caregivers are eligible for parenting support.
3. Geographic Catchment:
South of Steeles, West of Warden, East of Islington.
4. Palliative Referrals:
The child’s family member, or the child, must have a terminal diagnosis and be eligible for palliative care support.
5. Bereavement Referrals:
Services are offered to all bereaved children, regardless of the cause of death or time since the death.
What Families Can Expect
1. Location and Hours:
Families are seen in the home or community while the family member is palliative. After a family member has died, sessions will take place at the Centre at 82 Lombard Street, Suite 112 Toronto, ON , M5C 2S8.
2. Resource Package:
Referrals that do not meet the above eligibility requirements will be offered a resource package.